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24 hour service

Men and women answering calls

Listening, attending and solving problems is the basis on which we build a relationship of trust with our customers and users

  • Continuous two-way communication with the lift cabin.
  • Multilingual service platform in 7 languages.
  • Guarantee of compliance with the best response times.

Our service
step by step

Find out the necessary steps you need to take so that we can answer any questions you may have.

Contact us

Contact Orona Contact Center so we can help you.



Technical visit

We will send one of our technicians to your installation to check the lift.



The technician will check the lift and get your lift ready for use.

Técnicos de mantenimiento de ascensores
Call centre lift Orona

Connected with you from Orona's core

24 hours non-stop

Our Orona Contact Centre is centralized in the UK, next to our national headquarters, because being close to you is the most important thing for us.

Orona Contact Center is made up of a team of qualified professionals ready to look after you when you need them most

Their goal is your well-being. That's why they have the training and tools necessary to solve any issue that might arise with the best response times.

Contact Center centralized in the UK, next to our national headquarters.


All the information at your fingertips

Orona's new lifts have the ability to connect to our IoT (Internet of Things) Platform, providing data, 24 hours 7 days a week.

Access the Orona Customer Portal to find out the detailed status of your installation.


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